We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
On arriving early at the hospital on the morning of my operation, I was greeted with a lovely "good morning". I explained I was a bit early as was travelling from Brixham and worried about the traffic. "That's no problem, if you like to take a seat, someone will be with you soon" I was soon collected and taken to my room. I had all the necessary checks and then asked to change into my gown and dressing gown ready for my procedure in the afternoon. I met all the team involved with my operation, and was explained to what would be happening. I was taken down for my afternoon surgery, was laughing and joking with the lovely young lady, who put me at ease. She explained she would be watching my surgery. After being put to sleep, the next thing I knew was waking up in recovery, a lovely lady looking after me. Not long after I was taken back to my room. I then had a lovely cup of tea and a bit later a sandwich. All of the nurses were lovely, helpful and friendly, nothing was too much bother for them. The next day I started my recovery. The meals were lovely, and the tea lady was always made my tea just how I love it. The night staff were lovely, and continually checking up that I was ok. My consultant advised me that my x rays look good, and all went well, and that I'd have a follow up appointment. On the day of my departure I was given all the relevant information for my return home, and who to contact if I had any problems. I was wheeled to my daughter's car by a lovely nurse and helped into the car. I would just like to thank everyone, I met during my stay for my operation, and for what they have done for me. You are a brilliant team. Thank you all..
Mount Stuart HospitalTuesday, 30 April 2024
On behalf of my friend, Mr Andrews and his team at Mount Stuart were everything I could have hoped for when I had my gall bladder removed. They were caring and very supportive, keeping me calm and comfortable throughout the procedure from arrival to departure. I can't thank them enough, I couldn't have been in better hands.
Mount Stuart Hospital
Thursday, 22 February 2024
Fantastic service and care by the team. Couldn’t do enough to help me. Mr Blake was brilliant and talked through the process from the 1st consultation and checked in very quickly after the surgery. Can’t thank him enough
Mount Stuart Hospital
Monday, 11 December 2023
This was my first in patient experience at MS and I found all the staff, medical and others, were friendly and efficient and I had complete confidence in them and the Surgeon, Anaethetist and theatre team.
Mount Stuart Hospital
Tuesday, 5 December 2023
All staff kind, helpful and polite.
Mount Stuart Hospital
Thursday, 30 November 2023
Attended Mount Stuart hospital this week and I would recommend them friends and family without a doubt. Lovely, caring, friendly staff, couldn't fault them. I'm due to go back next year and looking forward to the banter already. Keep up the good work all.
Mount Stuart Hospital
Friday, 24 November 2023
Great hospital, took really good care of me and the team were so friendly
Mount Stuart Hospital
Tuesday, 7 November 2023
I have just returned from having NHS foot surgery at Mount Stuart. I can't praise the team there highly enough. I was attended by I think, nine different people - surgeon/doctors/nurses - and every single one was kind, caring,friendly and kept me completely informed about exactly what was going to happen. I'm sure that I couldn't have received better treatment as a private patient. Also, all the staff behind the scenes with whom I had no personal contact,made the whole experience faultless.
Mount Stuart Hospital
Monday, 6 November 2023
My mum has just recently had a knee replacement and is fully of praise for all the staff at Mount Stuart, from the consultant to the catering team. Nothing was too much trouble day or night. This made her time there much more pleasurable. Many thanks from Freda Coffey and family
Mount Stuart Hospital
Thursday, 2 November 2023
The surgeon and his team were great. I had some lovely nurses take care of me particularly my night care nurse who was excellent. My blood pressure was very high on day 2 which apparently can be normal after a major operation. I was given medication which lowered it slightly. I was also feeling very unwell. They weren't able to give me medication for this to take home and decided to discharge me. I asked how I would deal with it if it rose again and was told I would have to go to Torbay Accident & Emergency. Fortunately I didn't have to do this. My blood pressure is now much better and seems under control since coming home.
Mount Stuart Hospital
Sunday, 22 October 2023
Miss Anesti and her whole medical team involved in my treatment were very caring. The hospital is very clean and the waiting time for my appointments was very good.I can not fault it.
Mount Stuart Hospital
Thursday, 5 October 2023
Great place, very clean place. On time appointments.
Mount Stuart Hospital
Wednesday, 20 September 2023
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